Privacy policy

Purpose of the Code of Conduct

The Things Industries B.V. ("us", "we", or "our") operates the https://www.thethingsnetwork.org website, community pages, The Things Network platform and related services as the "Service". The Things Industries is also the holding company of The Things Network Foundation, a foundation registered with the chamber of commerce in The Netherlands.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use nor share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, other information ("Personal Information").

Here's the data that we associate to you, as well as the use that we make of it:

We store basic identity information to identify our users. This information can be edited on the Identity Server. We'll use your email to send you operational emails, and a newsletter from which you can unsubscribe. We use cookies to keep track of identified users.

We store the gateways that you have registered, as well as the information that you've entered (description, location, settings). We also store metadata received from the gateway, that includes packet statistics and location if you've configured your gateway to do so, to operate the network and to show you information about the state of your gateway. You can make your gateway data and metadata public or remove it from the gateway settings, in the console or using our CLI. If you've decided to make it public, we will also use it in our public gateway map, and make the location available from our public APIs.

We store the applications and devices that you have registered. We store and process packets, including metadata, received from those devices in order to operate the network. Applications and devices can be deleted from the application settings, in the console or using our CLI. Application and devices data is only accessible to you and collaborators you have added to your application.

We store, on an opt-in basis, the packets your devices have received on our storage integration, which can be enabled or disabled from the console.

We store your forum activity. Apart from the public data (e.g. posts and messages), we also store your activity on the forum (such as topics read). This is used to help us make better community moderation decisions.

We store your website activity using Google Analytics. This helps us understand where visitors come from and what they are looking for. The Google Analytics tools we use make use of cookies, that are stored on your devices.

We store names, physical addresses, email addresses and other company information of customers who are The Things Industries customers.

Apart from those specific data usages, we might also use this data to:

Improve the behavior of our LoRaWAN network server: We're using received metadata to build statistics on data transmission in several conditions (in different locations, with different transmission parameters, etc.) in order to improve the quality of our network server.

To troubleshoot issues that users are having.

We share data with the following parties:

The data from the devices you have registered is shared on an opt-in basis with the parties operating the integrations that you have enabled (e.g. IFTTT, LoRa Cloud, and such). Those integrations may store the data.

Visitor analytics are collected and processed by Google Analytics.

Be Kind to All

It should also go without saying that insulting or discriminating against conference organizers or harassing conference organizers or supporting staff will also not be tolerated.

Any harassment or discrimination of any kind, or more generally bullying is totally unacceptable at The Things Conference.

Consequences

Continuously engaging in any behavior which violates the code of conduct will result in an instant removal from the conference without the possibility of refund. Should an incident arise, refusal to comply by the code of conduct or depending on the severity of the situation, consequences could also result in a lifetime ban from The Things Conference.

Furthermore, The Things Conference is a professional event that has been organized with various activities to deliver value to our conference visitors. Some of those activities require audience participation, while others do not. However, in all cases, any deliberate unnecessary disruption of conference activities will also result in a removal from the conference.

Enjoy the Conference

As we previously stated, we believe that much of this goes without saying but we believe that publicly stating our code of conduct will contribute to a professional, educational and most importantly, enjoyable conference!

© 2025 The Things Industries. All rights reserved.

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© 2025 The Things Industries. All rights reserved.

© 2025 The Things Industries. All rights reserved.